Untitled Document
                                                                                
      Thursday, June 22, 2017  

 

 Frequently Asked Questions

 

1. How do I become a volunteer?
2. I am not a teacher, can I still volunteer?
3. How do I find out what volunteer opportunities are available?
4. I'd like to volunteer, but I can't offer my services on a regular basis. Can I still volunteer?
5. I would like to volunteer, but I have a pre-school child. Can I bring my child with me?
6. May I choose the teacher I want to work with?
7. Suppose I don't feel qualified to perform at the assignment I have agreed to undertake?
8. What do I do about discipline?
9. Does the system require a unique email address for each applicant?
10. Could my firewall program prevent the online volunteer application from running correctly?
11. What if I forgot my username and password or have a new e-mail address?
12. What should I wear?
13. How do I change my information in the application?
14. Why do I need an ID badge? The teacher knows who I am?
15. Should I tell my neighbor if I see her child misbehaving at school?
16. What if I observe something about which I am concerned?
17. What if I have questions about my child?
18. Are there any specific guidelines we need to follow?
19. Who MUST complete a volunteer application?

 

 

1. How do I become a volunteer?

All LISD volunteers and mentors must complete an online volunteer application and criminal record check.  On the application you will have the opportunity to list your skills, interests and preferred campus location, grade level and type of volunteer services.

2. I am not a teacher, can I still volunteer?

Yes! A teaching background is not required because a volunteer works under the direction of the professional staff and always assists in a supervised setting. The qualifications needed to be a school volunteer are a personal desire to help, sincere interest in students, ability to follow school procedures and policies and a willingness to make a definite time commitment.

3. How do I find out what volunteer opportunities are available?

A volunteer's tasks are limitless, including such things as tutoring and mentoring students, chaperoning school dances and field trips, serving as room parents, helping with field day and book fairs, serving Thanksgiving lunches, stuffing of weekly take-home folders, helping with class projects, laminating and helping in the campus office.  The list is endless, and we know that each of our volunteers/mentors contributes to making this a great place to learn.

4. I'd like to volunteer, but I can't offer my services on a regular basis. Can I still volunteer?

Yes! You may be a special activity volunteer who is involved with special school projects. This time commitment for the volunteer job depends on the specific project. You can also work from home (i.e. phone calls, cutting, coloring, etc).

5. I would like to volunteer, but I have a pre-school child. Can I bring my child with me?

Please check with your student's campus.  Remember, having a young child in a classroom interrupts class procedures, and prevents the volunteer from giving full attention to the work. Small children are also not allowed in the workroom or the teachers lounge.

6. May I choose the teacher I want to work with?

Each classroom has different schedules and different volunteer needs. Volunteers are only placed in classrooms where teachers have specifically requested assistance. Feel free to discuss your preference with the school's volunteer coordinator or the individual teacher.

7. Suppose I don't feel qualified to perform at the assignment I have agreed to undertake?

Feel free to say so. We want you to have a positive experience. Talk to the volunteer coordinator at the campus for reassignment.

8. What do I do about discipline?

Simply nothing. Disciplinary action is the legal responsibility of teachers and school staff. Volunteers should never be put in a position of having to enforce discipline. Immediately notify the teacher, or office staff, if you are encountering a discipline problem.

9. Does the system require a unique email address for each applicant?

Yes. The Volunteer system does not allow two or more individuals to have one e-mail address. This is mainly for security and confidentiality reasons. However, if you and your family share one e-mail account, there are two options to resolve this issue.

Option 1:
Contact your Internet Service Provider (ISP) and ask them to create a separate (sub e-mail) account. You could have the incoming e-mails to the sub account forwarded to your main e-mail account. You will be able to use this sub e-mail account to complete a separate application for your other family member (wife, husband etc).

Option 2:
Create a free e-mail account using one of the following sites below:
http://mail.yahoo.com (Provided by Yahoo.com)
http://mail.msn.com (Provided by Msn.com)
http://www.gmail.com (Provided by Google.com)

10. Could my firewall program prevent the online volunteer application from running correctly?

Yes, if you have a personal firewall program or an Anti-Spyware installed in your computer (ZoneAlarm, Norton, MacAfee etc.) please configure these security programs to accept https://volunteer.leanderisd.org as a trusted site.  If you have set the firewall internet security level to high it might prevent certain pages from working property including the login process in the site.  These configuration changes are necessary for security reasons.  Each authenticated applicant is issued an encrypted key/ticket that is saved in your browser as a cookie, and certain firewall configurations may block this authentication mechanism.  This mechanism is mainly in place to prevent unauthorized access to your account.

Please contact your firewall program manual for instructions on how to configure it properly.  Listed below you will fine Zone Alarm firewall configuration as an example.  Please consult your specific Internet security program providers for technical support regarding this matter.

Zone Alarm (version 6.5)

Bring up zone alarm control panel by double clicking the zone alarm icon in the bottom right hand corner.
Click on Firewall tab on the left.
Make sure Internet security zone is set to Medium.
Click on Privacy tab on the left
Make sure that the Cookie Control is set to Medium.
Click OK to apply the changes

11. What if I forgot my username and password or have a new e-mail address?

Click on the "Forgot Password" link on the main Volunteer site. You can reset your password with the e-mail address used during registration. A new password will be e-mailed to you. The e-mail will also contain your username. If your e-mail has changed, then please contact the Community Services Office to have your e-mail address updated.

12. What should I wear?

Use common sense in your dress. Be neat. Keep in mind that you are a role model for students.

13. How do I change my information in the application?

You can update or change any information in your account by logging on to the volunteer Web site.

14. Why do I need an ID badge? The teacher knows who I am?

It is true, that your child's teacher knows you, but other teachers may not.  By wearing a name badge designated for volunteers, you will be immediately recognized as a person whose specific purpose is helping staff and students.  Your name badge will enable staff to recognize you as a registered volunteer and an important part of the school's educational team.

15. Should I tell my neighbor if I see her child misbehaving at school?

Adults in the school environment have the responsibility to maintain the child's confidentiality.  Sharing tidbits about a child's behavior or academic progress at school can be detrimental to a child who is still learning to control him or herself.  Even sharing "good stuff" can be damaging.

16. What if I observe something about which I am concerned?

Do I tell the parents? Absolutely not. It is not a volunteer's job to contact the parents about anything occurring in the classroom. Let the teacher know your concerns. Teachers are governed by multiple legal obligations and restraints. The teacher's responsibility is to decide when it is necessary to take further action.

17. What if I have questions about my child?

Please arrange for a separate time to conference with your child's teacher. Volunteer time is valuable and is often tightly scheduled.

18. Are there any specific guidelines we need to follow?

Please remember that smoking, use of tobacco products, drugs, alcohol or weapons are strictly prohibited, this includes parking lots, stadiums and outside fields. Never transport a child in your vehicle while on campus. Only work with student in open, observable areas.  Please remember that what you may feel is a simple friendly affection may be viewed as something entirely different by someone else.  And of course...have fun!

19. Who MUST complete a volunteer application?

Any parent or non-parent volunteer who may be unaccompanied at any time by an LISD employee, while at an approved school event. This includes, but is not limited to: one-time special guests, vendors, performers, speakers, field-day volunteers, trip chaperones, Watch DOGS, mentors, cafeteria, library, office help and any LISD employees not serving at their home campus.